Hi I'm Louis A Digital Transformation Specialist, Technical Account Manager, and IT Trainer is a versatile professional who drives technological change, manages client relationships, and educates teams. As a Digital Transformation Specialist, they lead initiatives to modernize business processes and integrate new technologies. In their role as a Technical Account Manager, they serve as the primary technical contact for clients, ensuring satisfaction and addressing technical needs. As an IT Trainer, they develop and deliver training programs to enhance employees technical skills and knowledge.